Challenge
Large volumes of media were effectively invisible — teams could not reliably find, reuse, or repurpose existing content.
Approach
Assessed real search needs, evaluated AI-assisted indexing options, and defined governance for responsible adoption and quality control.
Solution
Rolled out an AI-assisted content search and discovery capability with metadata enrichment, clear access controls, and measured adoption.
Impact
Indexed approximately 500,000 minutes of media, dramatically reducing time spent locating content and enabling reuse.
Takeaway
AI delivers the most value when it is aimed at a specific, painful workflow and paired with governance — not adopted for its own sake.